We fix broken small-business websites at a fixed price, then keep them working.
Expired certificate, page that doesn't work on a phone, links that go nowhere, a site that's just down. We tell you exactly what's wrong, fix it on a copy first, and put it live only after you've approved it.
How it works
- We check. We look at your site the way a visitor would: does it load, is it secure, does it work on a phone, do the links go somewhere.
- We send you exactly what's wrong. Plain language, one specific thing we saw, and the fixed price to fix it. No report you have to decode.
- You say go. Or you don't. There's no pressure and no deadline. If we don't hear back, we'll follow up once and then leave you alone.
- We fix it on a staging copy. We ask only for the access the fix needs, take a rollback snapshot before touching anything, and do the work on a copy of your site.
- You approve. You look at the copy before anything goes live. If we can't deliver the fix as scoped within the promised window, you get a full refund.
- It goes live, then Care starts. We check the key pages, then watch your site weekly for three months (included) and fix small things when you ask.
Usual timing: within 3 business days of go-ahead.
Pricing
Three fixed prices. Every one includes three months of Care. No hourly billing, no estimates that grow.
Single fix
- Expired or wrong security certificate
- http → https or www redirect
- Mixed-content warnings
- Broken links, contact links
- Stale footer or copyright year
Page fix
- A page that's unusable on a phone
- A homepage that takes many seconds to load
- Placeholder text still showing
- Restoring a site that's down or parked
Small rebuild
- Rebuild or move a small site (about 6 pages or fewer)
- Fast, works on phones, secure
- Your existing text and images carried over
- Old links keep working
Care — included for 3 months with every fix, then $99/month
Monitoring plus fixes on request, so the thing we fixed stays fixed.
- Weekly monitoring: uptime, security certificate (with a warning before it expires), and a broken-link scan.
- Up to 1 hour a month of fixes on request: new hours, a changed phone number, a new menu, a fixed link, a renewed certificate.
- Turn it off at checkout if you don't want it to continue after the three included months. Otherwise it continues month to month at $99, cancel anytime after that.
- Annual prepay: 10 months' price for 12 months.
Full Care terms · The only discount that exists: 2% off for paying within 48 hours.
Who's behind this
Tynan Seltzer is a software builder based in Watertown, MA. His own app, Check In Together, is on the App Store and is made for people living alone; Seltzer Digital is his studio for small-business websites. The idea is simple: find what's broken, fix it for a fixed price, and keep an eye on it so it stays fixed.
Questions people ask
- Why did I get an email from you?
- We check small-business websites in our area and, when we find something clearly broken, we send one short email saying what we saw and what it costs to fix. We send it once. If you reply "no thanks," you'll never hear from us again. We never publish anything about your site.
- Do you need my passwords?
- As little as possible. We tell you exactly what access a fix needs before you share anything, and we ask only for that. For most $99 fixes it's a hosting control-panel login, or in some cases one DNS record we'll send you to add yourself; never your email password. Work happens on a staging copy, we take a rollback snapshot before every change, and nothing goes live until you've seen it.
- What's your refund policy?
- If a fix isn't delivered as scoped within the promised window, you get a full refund, no questions asked. Care can be cancelled anytime after the three included months, and any prepaid months you haven't used are refunded pro rata. Refunds are issued through Stripe.
- Are you an agency?
- No. Seltzer Digital is one owner, Tynan Seltzer, and a very small operation. We don't do branding, campaigns, ads, or SEO, and we don't promise rankings or sales. We fix what's broken, tell you plainly what we found, and keep it working.
- What happens after the three months of Care?
- Care continues at $99 a month unless you turned it off at checkout, and you can cancel any time after the included months. It covers weekly monitoring and up to an hour a month of small fixes. There's no "update everything monthly" upsell; if you need more than the hour, we quote a fixed price from the same three tiers.
Contact
If we emailed you, the easiest thing is to reply to that email. Otherwise write to hello@seltzerdigital.com with your website address and we'll take a look.
We answer in writing, usually within one business day. We don't cold-call.